Destroyed by fire. Restored by First Choice Services.
“We would highly recommend them.”
This past summer our condo was damaged by smoke and water due to a fire two floors directly above us.
First Choice arrived before the firemen finished putting all of their equipment and hoses away to evaluate the situation.
As soon as we were allowed back into our apartment, First Choice was there to provide us with an initial assessment of what had to be done. They explained that there was both smoke and water damage to our condo. The team immediately made arrangements to bring in the necessary equipment to dry out the walls and floor and clear up the smoke.
In the following days they made a more detailed inspection of what had to be done. Some of the walls that were wet had wallpaper which we did not want to have to replace. By doing such things as removing the dishwasher and washing machine and opening holes at the bottom of the wall they were able to dry out all the walls without damaging the wallpaper.
There was one large wall which had to be replaced in the master bedroom and walk-in closet, plus parts of the ceiling in the entry that needed replacement. We were leaving in a few days so they worked their schedule around ours to do the work while we were gone. And they had all the work done when we came back in four days.
With over 20 units in the building needing repairs similar to ours they always had time to stop to check on the progress and answer questions and address concerns.
They had up-to-date environmental equipment to determine what had to be done. When the environmental inspector came, there was no problem and we received the inspector’s approval.
The First Choice people work together like a well-oiled machine. They were all efficient, attentive, and professional. They cleaned up any work when finished for the day. They were willing to help each other and none of them were afraid to get their hands dirty.
It is now seven months later, and everything is fine and we are most appreciative to have had First Choice there to help us through this process. We would highly recommend them.
Sincerely,
- Mrs. Jones / Ocean City, MD
Lightning strike caused house fire to home. First Choice repaired it all.
“Very responsive.”
We do not write letters like this very often, but we are grateful for everything First Choice Services has done for us during the past year and a half and want to write this letter to recommend First Choice Services.
We were away on vacation in July 2015 when we received a call from a fire marshal informing us that our house had burned down. We returned in a state of shock and found that our home of seventeen years had turned into a black hole with the roof collapsed in the middle section.
We hired First Choice Services as our builder to rebuild our house. Joe, Paul, and their team were very responsive to our various requests from the very beginning and worked proactively and efficiently in applying for necessary permits to get the projects going. They cared about the project and really paid attention to getting things done correctly and in a timely manner. One example we distinctly remember was that the First Choice team carefully wrapped up the unfinished construction site before a major winter storm hit. Joe and Paul paid attention to details and took pride in their work and that of the subcontractors.
Due to First Choice's diligent effort, we were able to move back into the house according to the original predicted schedule. We are happy with the finished house and really appreciate First Choice's willingness to continue addressing some minor tasks for us. We are happy to recommend First Choice Services with this letter to anyone who finds themselves in a similar position as we were.
- Karen & Mark Loewenstein / Silver Spring, MD
“Easy to work with.”
Great company and easy to work with. I highly recommend them!”
- Eddie Hall / Glen Burnie, MD
“A pleasure to work with.”
First Choice Services and its employees are very professional and do great work. The employees are very polite and leave the work area better than when they arrived. I would highly recommend them for any of your mitigation/repair/rebuild needs.
The entire team has been a pleasure to work with at a time when we needed it most. Everyone we’ve worked with has been super friendly and courteous.
- Adam Ben-Zev / Pikesville, MD
“They know exactly what to do.”
Joe, Paul, and the entire staff are kind, efficient, and comforting during your most difficult time. If it is flooding, fire, or property damage they are there in a timely manner for you. They know exactly what to do and help when you feel helpless. They were the best company to work with. Thank you First Choice! You are the best!!!!
- Kathy Wright / Pasadena, MD
“We will use their services again.”
First Choice was responsive and timely. Very professional. Will use their services again and again.
- Debra McIntyre / Crofton, MD